This Privacy Policy explains how Conch (“Conch,” “we,” “us,” or “our”) collects, uses, and shares information when you use our mobile and web applications and related services (the “Service”). By using the Service, you agree to the practices described here.
Information We Collect
We collect information you provide and information generated as you use the Service.
- Account information. When you create an account we collect your name, username, email address or phone number, and profile details such as a photo or school.
- Content you share. Posts, messages, event details, RSVPs, check-ins, ratings, and other content you create or send through the Service.
- Contacts and connections. If you choose to find friends, we may access contacts you permit us to use to help you connect with people you know.
- Location. With your permission, we use approximate or precise location to power event discovery, venue features, and rideshare integrations.
- Device and usage data. Device identifiers, app version, log data, and how you interact with the Service, collected automatically.
How We Use Information
- Provide, maintain, and improve the Service and its features.
- Help you discover events, venues, and people relevant to you.
- Send notifications, updates, and security alerts.
- Detect, prevent, and address fraud, abuse, and safety issues.
- Comply with legal obligations and enforce our terms.
How We Share Information
We do not sell your personal information. We share information in limited circumstances:
- With other users, according to your privacy settings — for example, your profile, posts, and event participation may be visible to your crew or the public.
- With service providers who process data on our behalf (such as hosting, analytics, and messaging) under appropriate confidentiality obligations.
- For legal reasons, if required by law or to protect the rights, safety, and property of Conch, our users, or the public.
- In a business transfer, such as a merger, acquisition, or sale of assets.
Your Choices and Rights
- Access, update, or delete your account information from within the app.
- Control permissions for location, contacts, and notifications on your device.
- Request deletion of your account and associated data by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws.
Data Retention
We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date above. Continued use of the Service after changes means you accept the updated policy.
Contact Us
Questions about this policy? Reach us at conched.support.